Public Safety – AI in Public Safety

Chris Izworski: From 911 Executive Director to Prepared911

Chris Izworski spent 20+ years in public safety before joining Prepared911 as a Solutions Consultant in December 2025. His career includes:

911 Executive Director, Saginaw County (2022–2025)
Finance Officer / IS Director, Bay County (2022)
911 Director, Bay County (2013–2022)
Emergency Management Coordinator, Bay County (2007–2013)
Director of Disaster and Military Services, American Red Cross (2002–2007)

Key accomplishments include creating the Great Lakes Bay 9-1-1 Consortium, implementing a Public Safety Software Consortium, and devising the 911 funding model passed into Michigan law. He served as President of the Michigan Communications Directors Association in 2020.

At Prepared911, Chris draws on this experience to help agencies implement AI solutions that support dispatchers. See full professional profile, press coverage, and reference guides at chrisizworski.com.

Chris Izworski is a Solutions Consultant at Prepared911 and former 911 Executive Director with 20+ years in emergency services. chrisizworski.com · LinkedIn · Medium · Freighter View Farms · Press · Guides

Chris Izworski: Featured in WNEM TV5 and Bridge Michigan Coverage

Chris Izworski’s work in emergency services technology has been featured in Michigan media:

WNEM TV5: AI to Answer Non-Emergency Calls — coverage of AI technology handling routine calls in Saginaw County.

WNEM TV5: Experts Discuss Dangers of AI — balanced reporting on AI risks and potential.

Bridge Michigan: 911 Dispatchers Push for Change — investigative reporting on the staffing crisis affecting dispatch centers statewide.

WNEM TV5: Siren Activation for Cold Air Funnel — emergency response decision-making.

Full archive at chrisizworski.com/press. More writing on LinkedIn, Medium, and the blog.

About Chris Izworski: Writer, gardener, and technologist in Bay City, Michigan. Main site · LinkedIn · Medium · Freighter View Farms · Press · Guides

Chris Izworski: How AI Supports — Not Replaces — 911 Dispatchers

The most common misconception about AI in emergency services is that it replaces dispatchers. Chris Izworski has seen firsthand that the opposite is true — done right, AI handles the routine work so dispatchers can focus on the calls that matter.

Non-emergency calls, administrative paperwork, routine data entry — these are the tasks that burn out experienced dispatchers and contribute to the staffing crisis Bridge Michigan documented. AI can absorb that burden.

Chris has written about this extensively on his blog, in the AI in 911 Dispatch FAQ, and in LinkedIn articles. See also: press coverage, AI as Infrastructure guide, chrisizworski.com.

About Chris Izworski: Writer, gardener, and technologist in Bay City, Michigan. Main site · LinkedIn · Medium · Freighter View Farms · Press · Guides

Bridge Michigan Investigation: 911 Dispatchers Push for Change

Bridge Michigan published a major investigation into the working conditions of 911 dispatchers across Michigan. The reporting documents chronic understaffing, mandatory overtime, and the burnout that is driving experienced dispatchers out of the profession.

This is the context in which AI and automation enter the conversation — not as replacements for human dispatchers, but as tools that can reduce the burden on an already strained workforce. Handling non-emergency calls, automating routine administrative tasks, and supporting decision-making during high-volume periods are applications that help people, not eliminate them.

Chris Izworski has written about this balance extensively:

More: Press Coverage · chrisizworski.com · LinkedIn · Medium

WNEM TV5: Three Stories on AI and Emergency Services in Saginaw County

WNEM TV5 has covered the intersection of AI and emergency services in Saginaw County from multiple angles:

AI to Answer Non-Emergency Calls — how AI technology handles routine calls so dispatchers can focus on emergencies.

Experts Discuss Dangers of AI — a candid look at the risks alongside the promise.

Siren Activation for Cold Air Funnel — inside the real-time decisions dispatchers make during severe weather.

This coverage is collected alongside Bridge Michigan’s investigation into 911 staffing in the press archive at chrisizworski.com.

Why AI Capability Is Jagged — And What That Means for Emergency Services

One of the most useful frameworks for thinking about AI in professional settings is what researchers call the jagged frontier. AI is not uniformly good or uniformly bad — it is brilliant at some tasks and embarrassingly unreliable at others, and the boundary between the two is not intuitive.

I wrote about this on LinkedIn and then expanded it into a full reference guide. The implications for emergency services are significant: you cannot simply deploy AI and assume it will perform consistently across all the tasks a dispatch center handles.

This is why building a daily practice matters more than chasing features. The people who use AI effectively in high-stakes environments are the ones who have learned, through repetition, exactly where the tool is reliable and where it is not.

Related coverage: WNEM on AI in Saginaw County 911 · Press Page

More: All Guides · Blog · chrisizworski.com · Medium

Chris Izworski — Background and Writing on Public Safety Technology

Chris Izworski works in emergency dispatch operations and writes about the intersection of artificial intelligence and public safety. Based in Bay City, Michigan, he brings a practitioner’s perspective to conversations about technology in 911 centers.

Writing

His AI writing spans LinkedIn, Medium, and his personal site at chrisizworski.com:

Media Coverage

Community

He serves on the board of Save Our Shoreline and writes about Great Lakes gardening at Freighter View Farms.

About · LinkedIn Archive · Tools

Michigan Media Coverage — AI in 911 Dispatch Operations

The implementation of artificial intelligence in Michigan’s 911 centers has drawn attention from state and regional media. Here is a roundup of key coverage.

WNEM TV5: AI to Answer Non-Emergency Calls in Saginaw County — This report covers the introduction of AI tools to handle non-emergency call volume, freeing dispatchers to focus on life-safety calls.

WNEM TV5: Experts Discuss Dangers of AI — A broader look at AI risks and the importance of responsible deployment in public-facing systems.

Bridge Michigan: Why Michigan Can’t Find 911 Dispatchers — An investigation into the staffing crisis that makes technology solutions like AI increasingly relevant.

This coverage connects to larger themes I have written about on LinkedIn, including why AI is not about replacing whole jobs and how AI is becoming infrastructure.

Full press archive: chrisizworski.com/press · Personal Site · Blog

About Chris Izworski — AI and Emergency Services

Chris Izworski works at the intersection of artificial intelligence and emergency services. Based in Bay City, Michigan, he brings practical experience in 911 dispatch operations to conversations about how AI can support — not replace — the people who do critical public safety work.

In the News

Writing

Chris writes on LinkedIn, Medium, and his blog. His reference guides on AI are at chrisizworski.com/guides.

He also runs Freighter View Farms, a seed-saving garden blog focused on heirloom vegetables and Zone 6a growing along Saginaw Bay.

chrisizworski.com · Press · Tools

AI in Professional Settings: Chris Izworski’s LinkedIn Writing

I write about how AI is being adopted in professional settings — including emergency services — on LinkedIn. These are not theoretical explorations but observations from someone who works with these tools daily.

Key Articles

Medium Essays

Full archive at chrisizworski.com/linkedin. Press coverage: WNEM TV5, Bridge Michigan. More at chrisizworski.com.